“Does This Filter Make My Privacy Look Safe?”

 

 

Our Surveillance Story: Context and Message

The inspiration for our group’s ‘surveillance story’ stems from the momentous societal shifts we have faced in today’s information-technology revolution, where today, there is an ability to publish personal information, data and updates about our individual lives to a huge and often unidentifiable audience of people.

This is facilitated through the immense variety of information that is online, and the plethora of differing social media platforms that exist, which are “borderless, quick” (Watney 2015, p. 301) and readily available to us through the accessibility of the internet and mobile technology. Consequently, we have entered the modern era of ‘self-surveillance’, where we, as individuals, are controllers of the personal data that we consciously broadcast on these online platforms of communication and interaction with other individuals.

 

Today, many members of society actively participate in social media and virtual interaction platforms, and this commonly involves broadcasting some form of personal information, be it about appearance, occupation, hobbies and interests, and even physical whereabouts.  This common, every day activity can be contrasted against the broader context of general media publication and community-wide disapproval and scepticism towards the notion of government surveillance and monitoring, which overall facilitates moral panics of the government ‘knowing our every move’ and controlling our lives in a totalitarian, dystopian society.  In particular, there was overwhelming outrage and criticism surrounding the Australian Bureau of Statistics’ (ABS) intention to store names and addresses from the Census for as “for as long as there is a benefit for the community to do so”1. In previous censuses, the ABS had destroyed this information automatically after eighteen months as was the case in previous censuses. This highlights a strong opposition from the masses in having our personal information collected and monitored by government authorities.

 

In our surveillance story, our aim was to emphasise this comparison, invoking a satirical tone through the use of irony as we illustrated the casual, almost subconscious ‘self-surveillance’ that we undertake through our involvement in online communication, as it has become such a normalised activity within this information technology society. We intended to highlight this through the depiction of common, everyday conversations between friends and peers, which today, generally involves some use of online interaction and broadcasting. This is contrasted to the preceding news report-style snapshots that aim to reflect both the heavy media commentary on government surveillance, as well as the perceived community-wide fears that are voiced in response to this.

 

In saying this, our story does not aim to depict online participation and self-surveillance as a negative development of modern society. Rather, we purport that the information recorded by government surveillance tactics, as outrageous as we may perceive them to be, are perhaps not all that dissimilar from our own online activities of information broadcasting and self-surveillance. While we should still maintain an awareness of government surveillance processes, it is important to equally realise our own roles that we play through our involvement and communication online.

 

Overall, the context for our surveillance story is inspired by a quote from Sarah Igo, who claims that today, in modern society, there exists –

“the individual quest for self-exposure in an ever-expanding universe of social media: Here, it is not the state or corporations that seem to imperil privacy but, rather, willing exhibitionists, eager to dispense with the concept altogether as they share intimate details of their personal lives with strangers” (2015).

We hope our surveillance story truly captures this fascinating development of both society and the individual, and speaks of an important message regarding widespread moral panics about government surveillance.

 

Creating our Surveillance Story

In our surveillance story, we chose to employ a style that includes formal, news report-style footage, as well as more subtle social commentary through an observatory method of filming. The news report clips are introduced at the outset to set the scene of a society that presents a widespread preoccupation with the perceived dangers of government surveillance, a result on the heavy media broadcasting of this topic. A news report is symbolic and persuasive, as it highlights social problems and widespread public opinion (Dijk 2012, p10). There is both a social and public power to the broadcasting of mainstream news media (Verbrugge 2014). We then decided upon a fly-on-the-wall method of filming, in order to capture a sense of casual, everyday conversing between members of society. Such conversing so often involves participation on social media and online communication. We felt that employing this unobtrusive style of filming was effective in providing a satirical social commentary that ultimately illustrated our active involvement in self-surveillance.  We also employed an exaggerated style of acting to invoke comedic relief and really emphasise the social contrast that lies at the centre of our message.

 

For the production of our creative video, there were a lot of steps involved in developing and then producing our final product. These steps included scheduled meetings through Google Hangouts to establish the foundation of our project. A fantastic development for the brainstorming of ideas for our surveillance story was the mind map/brain storm that one group member uploaded through Gliffy. The ideas here were built upon by another group member as they were able to contribute ideas by leaving comments on the mind map.

 

Following this, a date to meet up as a group was set. Despite not all group members showing up, our video was still able to filmed. For the filming, a fellow group member provided a camera and tripod. Once the group meeting was in session, more ideas were thrown around and a script was written. Once the script was all written, we went out and began filming. Despite having a few unavoidable situations with lighting and settings, we were able to film everything we set out to film.

 

With the group filming out of the way, each group member then recorded their own clip for the overall video. These were uploaded separately to our group Dropbox where one group member went on to edit the overall video. Images for the final video were also uploaded into the group folder.

 

Although group collaboration was not always timely and productive, we ultimately hope we have created a video that speaks on surveillance and the contrasts between everyday, online, social interaction and moral panics surrounding government surveillance prospects.

 

 

 

 

Reference List

 

Australian Bureau of Statistics 2016, Privacy, Confidentiality & Security, Australian Bureau of Statistics, retrieved 24 September 2016, < http://www.abs.gov.au/websitedbs/censushome.nsf/home/privacy>

 

Dijk, T 2012, Power and The News Media, University of Amsterdam Press, Amsterdam.

 

Igo, S 2015, ‘The Beginnings of the End of Privacy’, The Hedghog Review, vol. 17, no. 1, retrieved 24 September 2016, Humanities Source

 

Verbrugge, J 2014, Does Print Media Influence Public Opinion, Brown Blog, retrieved 30 September 2016, http://blogs.brown.edu/econ-1400-s01/files/2015/01/JVerbruggeFinalPaper12-19.pdf?curator=Tomas&curation=@CannabisReader.

 

Watney, M, 2015, ‘The Legal Conundrum Facing ISPs in Social Media Policing Against Extremism’, Proceedings of the European Conference on e-Learning, pp. 300-306.

 

Surveillance and Democracy: A Political Act of Balance

You would have noticed the incessant stream of media coverage in the recent months, all surrounding this years’ controversial census. Way before the unbelievable ‘#Censusfail’ malfunction, it was ousted by the media that the Australian Bureau of Statistics’ intended to store names from the census data for up to four years, as opposed to the eighteen months. This caused outrage all over the news, with people quick to defend their rights to privacy and highlight the lack of consent from the public.

The bigger picture behind this dramatic outcry stems back to the inherent need for symmetry between the ideals of a free and democratic society, and the practical need of authorities to survey and monitor the masses. Indeed, this becomes problematic when government authorities move towards more “systematic data gathering” (Manning 2011, p. 242) in the hopes of remaining connected to the inherent needs of its society, but when in actual fact they are overstepping the boundaries of privacy and are restricting the civil liberties that are so inherent to a democratic society.

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The Plague (https://flickr.com/photos/xalikot/14178052246/) by Xalikot (CC BY-NC-SA 2.0)

Democracy rests on the fundamental principles of openness and transparency (Ford 2014, p. 11). However, as surveillance technology becomes increasingly accessible, it has also become heavily relied upon and overused by government authorities. As a result, this technology has encroached upon the democratic openness we strive to live by. Essentially, government surveillance technology poses a distinctive threat to the Fundamental Freedoms of a democracy.

De Zwart explores how this process occurs:

“Current technologies make surveillance and data capture a convenient byproduct of ordinary daily transactions and interactions. Data capture is so ubiquitous that it is easier to capture it all and interrogate it later. Little regard has been had to the individual privacy interests of citizens within this context and current privacy paradigms are ill-equipped to address algorithmic and predictive uses of big data” (2014, p. 746)

Thus, this demonstrates how government surveillance technologies impose a direct threat on the democratic freedoms we enjoy.

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Camera Surveillance of the Potala Square in Lhasa is Immense (https://www.flickr.com/photos/eriktorner/7701045526/) by Erik Torner (CC BY-NC-SA 2.0)

Ford exclaims that the overarching blanket surveillance processes that collect large amounts of data, must be subject to public review and should incorporate “strong encryption to safeguard the privacy of the innocent” (2014, p. 12). However, the protection of the innocent is far from guaranteed, and more must be done to protect these individuals and establish accountability for the authorities who commit these breaches of privacy on unsubstantiated grounds.

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Protest (https://flickr.com/photos/marcelamcgreal/15396959723) By Marcela (CC BY 2.0)

Ultimately, there is no doubt that with the societal shift into the information-technology society, we as citizens are more reliant on online and virtual information tools than ever before, and entering and storing our personal information onto online entities has become commonplace consequence of this.

Rather than trying to reverse the procedure of online data capturing which has become so normalised, what is most important (and more practical) is that transparency and accountability is maintained to the utmost degree, and that the institutions that gather our details and data conform to this. This transparency will enable us as citizens to be aware of when we are being subjected to data abuse, and report it accordingly under our democratic freedom of speech.

This position was reiterated by US President Barack Obama below:

 

Furthering this discussion, the podcast below considers the important balance that is required between effective media surveillance and the democratic need for honest reporting, and the right to freedom from prying surveillance technologies in a democratic society:

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Reporting (https://www.flickr.com/photos/lexnger/8419051444/) By LexnGer (CC BY-NC 2.0)

 

Ultimately, if we truly live in a democratic society that is founded on the voices of the people, it should therefore be a matter for us as a community to consider, and determine whether there is a place for heightened surveillance procedures and technology in our lives.

 

 

Reference List:

Australian Government Department of Social Services 2014, Five Fundamental Freedoms, Australian Government Department of Social Services, retrieved 1 August 2016, <https://www.dss.gov.au/our-responsibilities/settlement-and-multicultural-affairs/programs-policy/taking-the-initiative/resources/five-fundamental-freedoms&gt;

Clarke, R 2014, ‘Surveillance by the Australian Media, and its Regulation’, Surveillance & Society, vol.12, no. 1, pp. 89-107, retrieved 25 August 2016, SocINDEX with Full Text

De Zwart, M Humphreys, S Van Dissel, B 2014, ‘Surveillance, Big Data and Democracy: Lessons for Australia From the US and UK’, University of New South Wales Law Journal, vol. 37, no. 2, retrieved 27 August 2016, Academic OneFile

Ford, B 2014, ‘Open Surveillance’, MIT Technology Review, vol. 117 no. 6, retrieved 27 August 2016, <http://eds.b.ebscohost.com/eds/detail/detail?sid=b4612e05-302e-45ae-9cd9 fe7c123391ff%40sessionmgr101&vid=0&hid=119&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#AN=101619286&db=heh>

Manning, P 2011, ‘Surveillance and Democracy’, Canadian Journal of Sociology, vol. 36, no. 3, pp. 241-247, retrieved 30 August 2016, <http://eds.a.ebscohost.com/eds/detail/detail?sid=79fcb7a6-a663-433d-9572-c9b5176e6c6d%40sessionmgr4008&vid=0&hid=4210&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d%3d#db=edsgao&AN=edsgcl.269690672&gt;

Obama Vows More Transparency in Surveillance Programs 2013, YouTube, PBS NewsHour, 9 August, retrieved 2 August 2016, <https://www.youtube.com/watch?v=6byWJyHDsyE&gt;

 

 

 

 

 

 

 

 

 

 

 

A Healthy Future in a Surveillance Society

The prospects of ‘mass surveillance’ and ‘surveillance societies’ often bring about fears of grim and dystopian realities, however we must be careful not to let these fears escalate into over-exaggerated moral panics. There are many benefits of surveillance technology, and using it for the purposes of improving personal and public health is just one of many underrated positives of living in an innovative ‘surveillance society’.

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‘Runkeeper and Health on iPhone’ (https://www.flickr.com/photos/jasonahowie/8585047526/) by Jason Howie (CC BY 2.0)

 Monitoring our health progression with surveillance technology has become a popular trend – over 50% of mobile phone users in the US alone have a health related mobile app on their smart phone (Krebs and Duncan 2015, p. 5). Electronic tools for health-related purposes are often capable of recording data of all kinds, capturing a range of data from text, to audio, images, video, GPS data and barcodes in order to provide a comprehensive surveillance and data collection service within a mobile framework (Shao 2012, p 72).

Health and fitness-orientated apps such as MyFitnessPal, Strava and MapMyRun are just a few of these apps that have experienced success. For example, MyFitnessPal allows users to scan barcodes of food products to instantaneously retrieve nutritional information, and apps like Strava and MapMyRun have in-built GPS tracking systems, not to mention additional features such as heart rate monitor settings.

Their success may be attributed to the ability to easily monitor and manage our food intake and exercise routines, and most importantly enables us to track our progress and physically see our improvements.

This commercial for FitBit Blaze showcases the comprehensive, data capturing ability of mobile surveillance technology.

Modern surveillance technology also enables significant health benefits and advancements community-wide. Shao suggests that collecting data through  electronic means is a more effective way of recording information necessary to improving public health services and infrastructure, and that conventional, manual data collection by physically filling out forms is an unsuccessful form of surveillance, and it often results in a low quality of data (2012, p. 64).

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Nokia Lumia 920 – Caledos Runner (https://www.flickr.com/photos/15216811@N06/8196931859) By Nicola (CC BY 2.0)

 

Further, Gaggioli et al (2013, p. 242) reveal that online, mobile-accessible health surveys had a 98% completion rate, a significant improvement upon conventional health survey forms.

Therefore, increasing the use of mobile technology as a surveillance and research tool facilitates the ability to monitor a wider range of health problems than ever before, including chronic disease, mental health and insomnia (Birkhead, Klompas and Shah 2015, p. 9).

Further still, mobile apps like Strava also allow the government to access the GPS data that reveals what routes are used by cyclists, and how frequently. Accordingly, national budgets and government spending can be adjusted to further develop public health infrastructure and services, such as by increasing road safety, or recreational bicycle trails. This is a great initiative that should be introduced with other health apps and surveillance technology.

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Run Melbourne 2014 (https://flickr.com/photos/72562013@N06/) By Chris Phutully (CC BY 2.0)

Ultimately, surveillance technology, whilst appearing scary and intrusive on the surface, actually plays an imperative role in allowing us not only to monitor our own personal health development, but also in providing the relevant authorities with wide-reaching and comprehensive data in order to benefit public health services at large.

 

 

 

References

Birkhead, G Klompas, M Shah, N ‘Public Health Surveillance Using Electronic Health Records: Rising Potential to Advance Public’, Frontiers in Public Health Services and Systems Research, vol. 4 no. 5, pp. 25-32, doi: 10.13023/FPHSSR.0405.05, Health Policy Reference Center

Introducing New Fitbit Blaze 2016, YouTube, Fitbit, 5 January, retrieved 2 August 2016, <https://www.youtube.com/watch?v=3k3DNT54NkA&gt;

Gaggioli, A Pioggia, G Tartaisco, G Baldus, G Corda, D Cipresso, P Riva, G 2013, ‘A mobile data collection platform for mental health research’, Personal & Ubiquitous Computing, vol. 17, no. 2, pp. 241-251, doi: 10.1007/s00779-011-0465-2, Applied Science & Technology Source

Krebs, P Duncan, D 2015, ‘Health App Use Among US Mobile Phone Owners: A National Survey’, JMIR Mhealth Uhealth, vol. 4 no. 3, doi: 10.2196/mhealth.4924, MEDLINE Complete

Shao, D 2012, A Proposal of a Mobile Health Data Collection and Reporting System for the Developing World, School of Technology, Department of Computer Science, retrieved 8 August 2016, <http://dspace.mah.se/bitstream/handle/2043/13936/Deo_Shao_Thesis.pdf&gt;

Walker, P 2016, ‘City Planners Tap into Wealth of Cycling Data From Strava Tracking App’, The Guardian, 9 May, retrieved 2 August 2016, <https://www.theguardian.com/lifeandstyle/2016/may/09/city-planners-cycling-data-strava-tracking-app&gt;